Launch collection·Every piece placed — next drop in the works·Free insured shipping in India

Help

Returns, stated plainly.

If a piece arrives damaged, we make it right. For anything else, talk to us within 7 days of delivery.

Damage in transit

Tell us within 48 hours of delivery with photographs of the piece and the packaging. Transit insurance covers it: we arrange repair by the original workshop, a replacement where possible, or a full refund.

Changed your mind

Each piece is one of one and handmade, so we ask for a conversation rather than a no-questions return: contact us within 7 days of delivery with your order number. Do not ship anything back without instructions — packing wirework badly causes exactly the damage everyone wants to avoid.

Refunds

Approved refunds go back to the original payment method. We confirm by email once the payment provider reports it processed; bank display times vary and are outside our control.